Privacy Policy
Introduction
1. This Privacy Policy is Timesite Australia Pty Ltd's (Timesite) official privacy
policy and it applies to all personal information collected by Timesite. In
this policy, we explain how and why we collect your personal information, how
we use it and what controls you have over our use of it.
2. Timesite is committed to complying with Australian Commonwealth legislation
(http://www.privacy.gov.au/) governing privacy of personal information by
businesses and to protecting and safeguarding your privacy when you deal with
us.
Collection of Information
3. Some information provided to us by clients, customers and contractors and
other third parties might be considered private or personal. Without these
details we would not be able to carry on our business and provide our services
to you. We will only collect such personal information if it is necessary for
one or more of our functions or services.
4. In particular, personal information is collected from people in the
following situations by Timesite:
- If you contact Timesite , we may keep a record of
that correspondence;
- When you submit your email address to our website
mailing list.
- When you apply for an account on our web site to
gain access to our software
5. At or before the time the personal information is collected by us we will
take reasonable steps to ensure that you are made aware of who we are, the fact
that you are able to gain access to the information held about you, the purpose
of the collection, the type(s) of organisations to which we usually disclose
the information collected about you, any laws requiring the collection of the
information and the main consequence for you if all or part of the information
is not collected.
6. Timesite will never request your credit card information by email.
Use of Information Collected and Disclosure of Personal
Information to Others
7. We may use or disclose personal information held about an individual for
the primary purpose for which it is collected (e.g. provision of our services
and products, including administration of our services/products, fulfillment of
orders placed by you, notification to you about changes to our services and
products, record-keeping following termination of our services to you and
technical maintenance). We may also use such information for a purpose related
to the primary purpose of collection and where it would reasonably be expected
by you that we would use the information in such a way. This information is
only disclosed to persons outside our business in the circumstances set out in
this policy or as otherwise notified to you at the time of collection of the
information.
8. In addition, we are permitted to use or disclose personal information
held about you:
- Where you have consented to the use or disclosure;
- Where we reasonably believe that the use or
disclosure is necessary to lessen or prevent a serious, immediate threat
to someone's health or safety or the public's health or safety;
- Where we reasonably suspect that unlawful activity
has been, is being or may be engaged in and the use or disclosure is a
necessary part of our investigation or in reporting the matter to the
relevant authorities;
- Where such use or disclosure is required under or
authorised by law (for example, to comply with a subpoena, a warrant or
other order of a court or legal process);
- Where we reasonably believe that the use or
disclosure is reasonably necessary for prevention, investigation, prosecution
and punishment of crimes or wrongdoings or the preparation for, or conduct
of, proceedings before any court or tribunal or the implementation of the
orders of a court or tribunal by or on behalf of an enforcement body.
Links
9. Our website may contain links to other websites and those third party
websites may collect personal information about you. We are not responsible for
the privacy practices of other businesses or the content of websites that are
linked to our website. Timesite encourages users to be aware when they leave
the site and to read the privacy statements of each and every website that
collects personally identifiable information.
Security and Storage
10. Timesite places a great importance on the security of all information
associated with our customers, clients and contractors. We have security
measures in place to attempt to protect against the loss, misuse and alteration
of personal information under our control.
11. Timesite retains the information you provide to us, including your
contact and credit card details, to enable us to verify transactions and
customer details and to retain accurate records for legal and accounting
purposes. This information is held on secure servers in controlled facilities.
12. Information stored within our computer systems can only be accessed by
those entrusted with authority and computer network password sanctions.
13. No data transmission over the Internet can be guaranteed to be 100 per
cent secure. As a result, while we strive to protect users' personal
information, Timesite cannot ensure or warrant the security of any information
transmitted to it or from its online products or services, and users do so at
their own risk. Once Timesite receives your transmission we make every effort
to ensure its security on our systems.
14. Ultimately, you are solely responsible for keeping your passwords and/or
account information secret. You should be careful and responsible whenever you
are online.
Access to and Correction of Personal Information
15. Timesite is committed to maintaining accurate, timely, relevant and
appropriate information about our customers, clients and website users.
16. So long as your request for your personal information is in accordance
with the National Privacy Principles, then we will give you access to that
information through our Privacy Officer:
Attn: Privacy Officer
Suite 317, 55 Miller St
Pyrmont, NSW, 2009
AUSTRALIA
Telephone: (02) 8259 0350
Fax: (02) 8259 0350
Email: privacy@timesite.com.au
17. In order to correct inaccurate information in an order, you must contact
us directly.
18. Inaccurate information held by Timesite will be corrected upon receiving
advice to this effect from you. To ensure confidentiality, details of your personal
information will be passed on to you only if we are satisfied that the
information relates to you.
19. If we refuse to provide you with access or correct the personal
information held about you by us, then we will provide reasons for such
refusal.
20. Security information, such as usernames, passwords and credit card
information, will not be disclosed for security reasons.
Complaints
21. If you have a complaint about our Privacy Policy or the collection, use
or safe disposal or destruction of your personal information, your complaint
should be directed in the first instance to us via email at:
privacy@timesite.com.au
22. We will investigate your complaint and attempt to resolve any breach
that might have occurred in relation to the collection, use or destruction of
personal information held by us about you in accordance with the Commonwealth
Privacy legislation. If you are not satisfied with the outcome of this
procedure then you may request that an independent person (usually the
Commonwealth Privacy Officer) investigate your complaint.
Transfer of Information Overseas
23. Pursuant to the Australian National
Privacy Principles (http://www.privacy.gov.au/), we may transfer
information we have collected about you to someone other than you in a foreign
country only if such transfer is permitted by the National Privacy Principles.
Cookies
24. Timesite collects information from the site using "cookies".
25. When you visit the Timesite site to read, browse or download
information, our system will record/log your IP address (the address which
identifies your computer on the internet and which is automatically recognised
by our web server), date and time of your visit to our site, the pages viewed,
any information downloaded and any information your browser or other client may
send us. This information will only be used for the purpose of site analysis
and to help us offer you improved online service. We may automatically collect
non-personal information about you, such as the type of Internet browsers you
use or the site from which you linked to our website. You cannot be identified
from this information and it is only used to assist us in providing an
effective service on our websites.
Changes to Privacy Policy
26. If Timesite decides to change its Privacy Policy, it will post changes
on this Privacy Policy page so that users are always aware of what information
is collected, how it is used and the way in which information may be disclosed.
As a result, please remember to refer back to this Privacy Policy regularly to
review any amendments. This Privacy Policy is located at: http://www.timesite.com.au/htdocs/privacy.aspx
Contacting us
27. If you require further information regarding our Privacy Policy, please
contact us at the following email address:
privacy@timesite.com.au
28. Should you wish to read more information on privacy legislation or the
National Privacy Principles we recommend that you visit the Federal Privacy
Commission's website at:
http://www.privacy.gov.au/
Acceptance
29. You accept that your use of this site includes your acceptance of this
Privacy Policy and the Terms of Use.
